Privacy Policy

Introduction

Deli Cream Ice Cream Ltd., Company No. 515826998 (the “Company”), is the owner of the website www.delicream.co.il (the “Website”). The Company operates the ice cream parlor network under the “Deli Cream” brand and/or any additional future brand operating under the Company (the “Network”).

The purpose of the Website is to provide various services related to the Network, as detailed in the Website’s Terms of Use (“Terms of Use”).

This Privacy Policy aims to explain how the Company handles information provided by users while using the Website, if and when such information is required (“Users” or “User”). This document outlines the types of data collected through the Website and the purposes of such collection. Additionally, it details Users' rights regarding their personal information collected by the Company.

The Company will safeguard User information, will not trade, sell, or transfer it to third parties except as stated in this Privacy Policy, the Terms of Use, the Privacy Protection Law, 1981 (“the Law”), and applicable regulations, the Communications Law (Telecommunications and Broadcasting), 1982, and any other legal and regulatory provisions applicable to the Company.

This Privacy Policy supplements the Terms of Use and any other written or implied agreement between the User and the Company. It does not replace them but is an integral part of them. By using the Website, the User agrees to this Privacy Policy and the Terms of Use.

The Company reserves the right to modify this Privacy Policy from time to time at its sole discretion without prior notice, by updating the Privacy Policy published on the Website. Users are encouraged to review the Privacy Policy periodically to stay informed of any updates.

If a User does not wish to provide the Company with information or does not agree with the uses described in this Privacy Policy, they are not legally obligated to do so. However, since most of the data collected by the Company is necessary to provide the Website’s services, refusing to provide such information may limit the User’s ability to use the services offered by the Company, either entirely or partially. In some cases, as specified in this Privacy Policy, the User may choose what information to provide and the possible uses, and the Company will clarify the impact on the service, if any.

Whenever this Privacy Policy refers to the singular or masculine form, it is for convenience only and applies to all Users.

 

Collected Information

Users may be required to provide personal information on the Website to facilitate contact with them. This includes, but is not limited to:

• Full name

• Address

• Contact details

• Email address

• Other details as required by the Website (e.g., financial information to evaluate franchise purchase possibilities, collaborations, event organization, etc.).

The information provided and collected, including personal data, may (subject to legal provisions) be stored by the Company and used for the purposes outlined in this Privacy Policy.

Users declare that all the information they provide on the Website is true, reliable, and accurate and that they are providing it on their behalf only, unless expressly authorized to provide information on behalf of others.

Users are not legally obligated to provide any personal information, and submitting such data is entirely voluntary.

If external services are available on the Website (such as third-party services linked through external websites), these services are provided by third parties who may collect personal information from Users. In such cases, the Company is not responsible for the collection or use of information by these third parties, and Users should review their privacy policies separately.

 

Use of Information

The Company may collect and use the information provided by Users for:

• Contacting Users when necessary (e.g., responding to inquiries, evaluating franchise opportunities, etc.).

• Updating Users regarding their inquiries or the Network’s activities.

• Sending updates, newsletters, promotions, or marketing offers from the Company or business partners.

• Enhancing the Website experience and tailoring services to Users' needs.

In accordance with applicable laws (including the Privacy Protection Law and the Communications Law), the Company may send Users marketing and promotional materials.

The Website may use cookies for its regular operation, including collecting statistical data, verifying details, personalizing content, and ensuring security.

If Users wish to unsubscribe from marketing communications, they can do so by clicking the opt-out link in marketing messages or by contacting the Company via the details provided in this Privacy Policy.

 

Data Security

The Company invests efforts and resources to protect User information and applies appropriate security measures. However, absolute security cannot be guaranteed, and Users acknowledge that the Company is not responsible for damages resulting from unauthorized access, hacking, or loss of privacy.

 

User Rights

Under the Privacy Protection Law, Users may request access to their data and, in some cases, request its deletion. Additionally, Users may withdraw consent for direct marketing communications. Requests should be sent via the contact details in the Terms of Use, and the Company will respond within a reasonable timeframe.