Accessibility Statement
Deli Cream Ice Cream Ltd. is responsible for the establishment and operation of the website https://www.delicream.co.il. We highly value providing equal service to all citizens and continuously work to improve the services available to individuals with disabilities.
We invest substantial resources in making our website and digital assets accessible, ensuring that our company’s services are more available to people with disabilities. In Israel, approximately 20% of the population consists of individuals with disabilities who require digital accessibility to access general information and services.
The accessibility of the Deli Cream Ice Cream Ltd. website is intended to make it more available, user-friendly, and convenient for people with special needs, including those with motor impairments, cognitive disabilities, visual impairments such as short-sightedness, blindness, or color blindness, hearing impairments, and the elderly population.
This website’s accessibility was implemented by the website accessibility company "Vee Web Accessibility."
Accessibility Level on the Website - AA
"Vee" has adapted the website’s accessibility for popular browsers and mobile usage as much as possible. Their testing was conducted using screen readers such as JAWS and NVDA.
The website complies with the requirements of the Equal Rights for Persons with Disabilities Regulations 5688-2013 at the AA level and implements the recommendations of the WCAG 2.2 document by the W3C organization.
• In Hebrew: WCAG 2.0 - Guidelines for Internet Content Accessibility
• In English: Web Content Accessibility Guidelines (WCAG) 2.0
The website’s accessibility was implemented in accordance with the guidelines of the Israeli Government’s Digital Accessibility Authority for web applications.
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How to Activate Accessibility Mode?
An accessibility icon is located on the website (usually on the website’s edges). Clicking the icon opens the accessibility menu. After selecting the desired function from the menu, wait for the page to load with the preferred display changes (if necessary). To cancel the action, click the function again. Accessibility settings can always be reset.
The software operates on popular browsers: Chrome, Firefox, Safari, and Opera, subject to manufacturer conditions. For optimal accessibility mode browsing, Chrome is recommended.
The website provides a semantic structure for assistive technologies and supports common keyboard navigation using arrow keys, Enter, and Esc for exiting menus and pop-ups.
For the best browsing experience with a screen reading software, we recommend using the latest version of NVDA.
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Website Adjustments and Modifications:
• Screen Reader Compatibility: Adaptation for assistive technologies such as NVDA and JAWS.
• Simple and clear website navigation.
• Content written in an organized and hierarchical manner.
• Website compatibility with modern browsers.
• Adaptation to various screen sizes and resolutions.
• All pages have a fixed structure (H1, H2, H3, etc.).
• All images contain alternative text descriptions (alt text).
Accessibility Software Features:
• Screen Reader Compatibility: Adaptation for NVDA and JAWS assistive technologies.
• Pause Animations: Stopping moving elements and blocking animations.
• Direct Content Navigation: Skip the main menu directly to content.
• Keyboard Navigation Adaptation.
• Increase/Decrease Text Size.
• Adjust Letter, Word, and Line Spacing.
• High Contrast, Inverted Colors, and Black & White Display Modes.
• Readable Font.
• Highlight Links.
• Reading Guide.
• Change Mouse Cursor Icon.
• Image Descriptions.
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Exceptions
Despite our efforts to make all pages and elements on the site accessible, some parts may not yet be fully adapted or have not been made accessible appropriately. We are committed to continually improving our website’s accessibility, ensuring that all users, including those with disabilities, can use it.
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Physical Store Accessibility - Branches
(For each branch, accessibility features such as wheelchair access, accessible restrooms, hearing loops, and accessible parking are listed accordingly.)
Accessibility Statement for Physical Business Locations
Ashdod
• Accessible restrooms
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant
• Accessible parking - Not available
Ashkelon
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant
• Accessible parking - Not available
• Accessible restrooms - Not available
Bat Yam
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant
• Accessible parking - Not available
• Accessible restrooms - Not available
Gedera
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant
• Accessible parking - Not available
• Accessible restrooms - Not available
Ganei Tikva
• Accessible restrooms available in the complex
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant
• Accessible parking - Not available
Daliyat al-Karmel
• Accessible restrooms
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant
• Accessible parking - Not available
Holon – Jerusalem Blvd (Peres Park)
• Accessible restrooms available in the complex
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant
• Hearing loop for the hearing impaired and deaf
• Accessible parking - Not available
Holon - Sokolov
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant
• Accessible parking - Not available
• Accessible restrooms - Not available
Holon - Netanel Center
• Accessible restrooms available in the complex
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant
• Underground parking lot
• Hearing loop for the hearing impaired and deaf
Kfar Saba - Weizmann
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant
• Accessible parking - Not available
• Accessible restrooms - Not available
Lod
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant
• Hearing loop for the hearing impaired and deaf
• Accessible restrooms - Not available
• Accessible parking - Not available
Modiin
• Accessible restrooms available in the complex
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant
• Accessible parking - Not available
Kfar Saba - Ta'as
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant
• Accessible parking - Not available
• Accessible restrooms - Not available
Nes Ziona
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant
• Underground parking lot
• Accessible restrooms - Not available
Rishon Lezion - Freeman
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant
• Hearing loop for the hearing impaired and deaf
• Rear building parking lot
• Accessible restrooms
Rishon Lezion – Jabotinsky
• Service provided without waiting in line
• Accessible path to the restaurant
• Underground parking lot
Rishon Lezion – Rabbi Yehuda HaNasi
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant
• Accessible parking - Not available
• Accessible restrooms - Not available
Rishon Lezion - The Promenade
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant
• Hearing loop for the hearing impaired and deaf
• Accessible restrooms
• Accessible parking - Not available
Rishon Lezion – Moshe Levi
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant
• Hearing loop for the hearing impaired and deaf
• Accessible restrooms
• Accessible parking - Municipal paid parking lot
Rehovot - Pinchas
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant
• Hearing loop for the hearing impaired and deaf
• Accessible restrooms - Not available
• Accessible parking - Not available
Rehovot - Herzl
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant
• Accessible restrooms - Not available
• Accessible parking - Not available
Tel Aviv
• Accessible entrance door - Not available
• Service provided without waiting in line - Not available
• Accessible path to the restaurant - Not available
• Accessible restrooms - Not available
• Accessible parking - Not available
Ashdod – Kshatot Beach
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant
• Hearing loop for the hearing impaired and deaf
• Accessible restrooms
• Accessible parking - Not available
Ramla
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant - Not available
• Accessible restrooms - Not available
• Accessible parking - Not available
Kiryat Ono
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant
• Hearing loop for the hearing impaired and deaf - Not available
• Accessible restrooms
• Accessible parking
Tira
• Accessible entrance door
• Service provided without waiting in line
• Accessible path to the restaurant - Not available
• Hearing loop for the hearing impaired and deaf - Not available
• Accessible restrooms - Not available
• Accessible parking - Not available
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Contact for Accessibility Issues
If you encounter any accessibility issues on our website, we welcome your feedback and requests through our Accessibility Coordinator:
To assist us in addressing the issue in the best possible manner, please include as much detail as possible:
• Description of the issue.
• The action you attempted to perform.
• Link to the page you visited.
• Browser type and version.
• Operating system.
• Assistive technology used (if applicable).
Deli Cream Ice Cream Ltd. will make every effort to optimize the website's accessibility and respond to inquiries professionally and promptly.
Accessibility Coordinator:
Sharon Ben Basat
Phone: 03-5334142
Email: info@delicream.co.il
Statement revision date
The Accessibility Statement was last updated on
6/3/2025